- Managing cases queue being reported for investigation.
- Being a part of a new setup team by Facebook to prevent event like - Cambridge scandal
- Investigating data misuse/abuse and data breached apps.
- In-depth investigations of apps/websites with facebook/instagram/whatsapp/oculus integration
- Tracking down activity, countries connections came from, changes to apps reported.
- Investigating business accounts that are reported as compromised.
- In-Depth analysis of Privacy Policy and Terms of Service if they are being followed as per Facebook rules.
- Training new Staff that joined our team.
- Conducting interviews for potential candidates.
- Varies other AD Hoc and Admin duties such as QA on other team members work and progress reports
- Solving complex queries when customers run into while using the software that we are providing.
- Updating & querying database data.
- Creating & updating existent database scripts.
- Maintaining the servers and monitoring the load of the servers using Linux.
- Transporting files using FTP
- Managing the connections to the server using Linux
- Troubleshooting customer issues using Oracle packages
- Providing trainings for new staff in various of topics
- Using Nagios to monitor Linux services
- Maintaining website’s / forum content, adding new topics, adding security features to the website & forum.
- Monitoring activity on the website, blocking malware activity, checking the logs for any suspicious actions.
- Maintaining game servers of Counter Strike 1.6 using FTP / Linux to update or change plugins.
- Responding to users queries, any problems that users have, providing full support.